What should I do the first time I log into my account?
Once you’re logged into your account, you can:
- Confirm your communication preferences. Go to My Loan, then find the Loan information section to see your mailing address, email address, and phone numbers. To change your preferences, click Edit.
- Explore our online payment options. Go to Payment to make or schedule payments, check your existing autopay settings, or set up autopay (monthly ACH drafts).
- Find your Document Library, where you’ll be able to see future billing statements, escrow analysis statements, tax statements, and more. Click or tap Documents.
- Enroll for Paperless Statements to receive emails when new statements are available. Go to Documents and find the Paperless Statement Delivery Preferences section.
- Explore ways to own your home sooner. Go to My Home in the main menu.
- See an overview of your loan, including balance, interest rate, payoff date, and more. Go to My Loan in the main menu.
- Browse our Learning Center for helpful resources. Click or tap Education to find a range of topics and FAQs that will help you learn the ins and outs of your mortgage.