New Articles

  1. Claims

    What do I need to do if my home has been damaged? Here’s what you need to do first:   Contact your hazard insurance company to file a claim.   Call us at  833.253.1133 , and w e'll let you know what information is required to dis...
  2. Learn more and get started

    Who can tell me more? Our knowledgeable Direct Lending team is eager to help you navigate the options and carve a path forward based on your personal goals and priorities!  Reach out to us today. How can I get started with a Home Equity Loan? ...
  3. Is a Home Equity Loan right for me?

    Is a Home Equity Loan a good choice for me? It depends on your financial goals, current mortgage terms, and ability to repay the loan. A Home Equity Loan can be a valuable financial tool, but it’s important to understand all aspects of the loan bef...
  4. How it works

    How does a Home Equity Loan work? Can I pay off a Home Equity Loan early? While the terms can vary by lender and other factors,  our Home Equity Loan does allow for early repayment without prepayment penalties!  Paying off the loan early ca...
  5. Eligibility

    Will I qualify for a Home Equity Loan? Typically, lenders will consider factors such as your credit score, debt-to-income ratio, amount of equity in the property, and loan-to-value ratio when determining eligibility and terms. Generally, the bett...
  6. Home Equity Loan basics

    What is a Home Equity Loan? In short, it’s a type of loan secured by the equity in your existing, mortgaged property. You receive one lump sum of money at closing and repay it over a fixed period, with a fixed rate, on a fixed monthly payment. ...
  7. Paperless Statements

    Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You will ...
  8. Recast FAQs

    Will a recast lower my monthly mortgage payment?  If your loan is eligible, recasting your loan may be an option to lower your payment as an alternative to refinancing. A recast typically involves making a one-time payment to reduce your loan p...
  9. Receiving My Statement

    When and how will I receive my year-end statement? Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 27, 2024, we will notify you by email when your statement is available online ...
  10. Who to Contact

    I have other questions about year-end tax statements. Whom should I contact? If you have questions specific to taxes and deductions, reach out to the experts. Consult a qualified tax advisor, contact the IRS at 1-800-829-1040, or visit  IRS.gov...