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  1. Payments and Payoffs

    How are HELOC payments calculated? Typically, HELOC payments are calculated based on the interest rate, outstanding balance, amortization term and interest calculation methods as described in your HELOC agreement. HELOCs typically have two...
  2. Draws/Advances

    How do I draw money from my HELOC account? We offer a few convenient options:  Online: Log in to our website or app to initiate an ACH draw/advance to transfer funds to your designated bank/deposit account. Phone: C all our customer ser...
  3. General

    What can I use my HELOC for? You can use your HELOC funds for various purposes, such as home improvements, repairs, consolidating higher interest rate debt, or other financial needs.  Can I access my HELOC information online? You can manag...
  4. Home Equity Line of Credit (HELOC)

  5. Claims

    What do I need to do if my home has been damaged? Here’s what you need to do first:   Contact your hazard insurance company to file a claim.   Call us at  833.253.1133 , and w e'll let you know what information is required to d...
  6. Learn more and get started

    Who can tell me more? Our knowledgeable Direct Lending team is eager to help you navigate the options and carve a path forward based on your personal goals and priorities!  Reach out to us today. How can I get started with a Home Equity Loan? ...
  7. Is a Home Equity Loan right for me?

    Is a Home Equity Loan a good choice for me? It depends on your financial goals, current mortgage terms, and ability to repay the loan. A Home Equity Loan can be a valuable financial tool, but it’s important to understand all aspects of the loan bef...
  8. How it works

    How does a Home Equity Loan work? Can I pay off a Home Equity Loan early? While the terms can vary by lender and other factors,  our Home Equity Loan does allow for early repayment without prepayment penalties!  Paying off the loan early ca...
  9. Eligibility

    Will I qualify for a Home Equity Loan? Typically, lenders will consider factors such as your credit score, debt-to-income ratio, amount of equity in the property, and loan-to-value ratio when determining eligibility and terms. Generally, the bett...
  10. Home Equity Loan basics

    What is a Home Equity Loan? In short, it’s a type of loan secured by the equity in your existing, mortgaged property. You receive one lump sum of money at closing and repay it over a fixed period, with a fixed rate, on a fixed monthly payment. ...