New Articles

  1. Your First Payment

    When will I receive my first billing statement? If your loan just closed, please look out for your first statement in the coming weeks, before your first payment is due. Can I opt out of receiving paper statements in the mail? Yes, you can ...
  2. Escrow Basics

    What is an escrow account? Think of it like a savings account dedicated to the tax and/or insurance expenses required for your property—and as your loan servicer, we help you manage it. Depending on the terms of your mortgage, your escrow account m...
  3. Getting Started

    My loan just closed. What do I need to do next? Look for a welcome email from us with information about how to get started with your online account, ways to contact us, when and how to make payments, and a glance at some of the convenient servi...