Updated Articles

  1. Getting Started

    Congratulations on your recent closing! We are happy to continue serving you. Our goal is to make homeownership easy and convenient, every step of the way  As your servicer, you can expect us to:   Send statements. Receive and apply yo...
  2. Newly Closed Loans

  3. User Terms

    Subservicing Notice: Cornerstone Servicing, a division of Cornerstone Capital Bank, SSB,  has an agreement with    to provide the day-to-day servicing of your loan. These terms apply to your use of the Cornerstone Capital Bank, SS...
  4. Year-End Statements

  5. Who to Contact

    I have other questions about year-end tax statements. Whom should I contact? If you have questions specific to taxes and deductions, reach out to the experts. Consult a qualified tax advisor, contact the IRS at 1-800-829-1040, or visit  IRS.gov...
  6. Escrow Statement FAQs

  7. Financial Hardship

  8. intro

  9. Change in Your Mortgage Payment

    Why did my payment change? When your taxes and/or insurance bills change from year to year, it may be necessary to adjust the amount you are paying into your escrow account, too.  Reasons your expenses changed may include: Insurance: Changes...
  10. HELOC