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Will a recast lower my monthly mortgage payment? If your loan is eligible, recasting your loan may be an option to lower your payment as an alternative to refinancing. A recast typically involves making a one-time payment to reduce your loa...
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When and how will I receive my year-end statement? Year-end statements are sent by January 31 each year. If you were enrolled for electronic year-end statements on December 28, 2023, we will notify you by email when your statement is available on...
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I have other questions about year-end tax statements. Whom should I contact? If you have questions specific to taxes and deductions, reach out to the experts. Consult a qualified tax advisor, contact the IRS at 1.800.829.1040, or visit IRS....
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Where can I find my tax statement online? 2023 year-end statements will be provided by January 31, 2024. When your statement is available, log into our website or app, go to Documents , and expand the Taxes section. Click the link to your stat...
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If you foresee there isn’t a financially feasible way to keep your home, here are more options for you to avoid the foreclosure process. Traditional Sale:  ...
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COVID-19 Resources If you have a hardship related to COVID-19 , visit the CFPB’s mortgage and housing assistance portal . Homeowner Assistance Fund (HAF) in the U.S Departmen...
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We understand that life circumstances might lead to difficulty making your mortgage payments. As your mortgage partner, we are here to help if you are facing financial hardship . Whether you need help...
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How can I apply for mortgage assistance ? You can log into our website or app to complete the application online or, if you prefer to submit your application by mail or email, please click the button above to download a PDF. The...
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What is a mortgage assumption? To keep it simple, this means an existing property title or ownership and mortgage obligation is transferred from one borrower to another as part of a property sale. When a mortgage is assumed, its remaining balance, ...
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Created On: 08/08/2023
in Homeowners FAQs