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Last Updated: 03/09/2026
in Homeowners
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What is a mortgage assumption? To keep it simple, this means an existing property title or ownership and mortgage obligation is transferred from one borrower to another as part of a property sale. When a mortgage is assumed, its remaining balance, ...
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I have a new homeowners insurance policy. Do I need to send it to you? Yes, you need to inform of any changes in your insurance policy. You can send your new policy to us online at
. It's quick and easy! Alternatively, you can fax the policy...
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Can I remove my escrow account? Options to remove an escrow account from a loan vary based on factors such as state laws, investor guidelines, loan type, property type and Loan-to-Value (LTV) ratio. If the loan qualifies, tax payments and homeow...
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Last Updated: 03/09/2026
in Homeowners
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Last Updated: 06/25/2024
in Homeowners Lower My Payment If you want to lower your monthly mortgage payment and have the means to make additional payments toward your loan principal, a mortgage recast might be a great option for you. Learn what a recast involves, how it can help you save now and long te...
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Last Updated: 07/23/2025
in Homeowners Lower My Payment Can I cancel my Mortgage Insurance? If Mortgage Insurance was required for your loan at closing, you might be wondering how long you will need to continue paying this extra expense. The short answer: it depends. Options to remove the mortgage insur...
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Last Updated: 03/09/2026
in Homeowners
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Will the terms of my loan or interest rate change? No. Rest assured, a servicing transfer will not affect the terms of your loan. This includes your interest rate. Will my loan number change? Whether your loan is transferring to or from us, y...
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Last Updated: 11/13/2025
in Homeowners Year-End Statements
What year-end statement should I expect from you? Depending on your account activity last year, you may receive the following IRS Form from us: Form 1098: Reports interest we received on a mortgage. Form 1099-C: Reports when a debt is cancel...