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Not all loan types are eligible. Under the current government rules, recast is not an option for USDA (RHS), VA and FHA loans. To qualify for a recast, the following must apply: Conventional loan (other types including USDA (RHS), VA, and FHA...
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How can I see my escrow account activity? As your mortgage partner, we strive to make it easy to view and understand your escrow activity. We provide 24/7 access to track your escrow balance, deposits, and disbursements online, plus other easy ...
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Last Updated: 08/07/2023
in In-Depth FAQs
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Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...
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Last Updated: 06/24/2024
in Home Equity Loan
What is a Home Equity Loan? In short, it’s a type of loan secured by the equity in your existing, mortgaged property. You receive one lump sum of money at closing and repay it over a fixed period, with a fixed rate, on a fixed monthly payment. ...
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Last Updated: 01/09/2026
in Business Purpose Loans How can I access my mortgage online? Registering online is quick and easy. Here's how: Click LOGIN OR REGISTER above or in the sidebar. Click Register Your Account . Follow the prompts to enter and verify your information. If your loan is...
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A recast involves making one or more voluntary payments to reduce your loan principal by $10,000 or more and reamortize your unpaid balance over the remainder of your loan term. In other words, your monthly principal and interest payment will be rec...
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What is an escrow account? Think of it like a savings account dedicated to the tax and/or insurance expenses required for your property—and as your loan servicer, we help you manage it. Depending on the terms of your mortgage, your escrow account m...
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What is an escrow shortage? All escrow accounts have a minimum required balance , which equals your expected tax and insurance expenses plus some extra money in case your bills go up – this is called a cushion. If your escrow account balance is e...
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Last Updated: 01/09/2026
in Homeowners Online Access How can I access my mortgage online? Registering online is quick and easy. Here's how: Click LOGIN OR REGISTER above or in the sidebar. Click Register Your Account . Follow the prompts to enter and verify your information. If your loan is...