Popular Articles

  1. Recast FAQs

    Will a recast lower my monthly mortgage payment?  If your loan is eligible, recasting your loan may be an option to lower your payment as an alternative to refinancing. A recast typically involves making a one-time payment to reduce your loan p...
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  3. Homeowners Insurance

    What is homeowners insurance? Homeowners insurance, also known as hazard insurance, is a policy that covers damages to your home, your belongings and accidents as outlined in your policy. Is homeowners insurance required at closing? Yes, proo...
  4.  Welcome!

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  5. How it works

    How does a Home Equity Loan work? Can I pay off a Home Equity Loan early? While the terms can vary by lender and other factors,  our Home Equity Loan does allow for early repayment without prepayment penalties!  Paying off the loan early ca...
  6. Learn more and get started

    Who can tell me more? Our knowledgeable Direct Lending team is eager to help you navigate the options and carve a path forward based on your personal goals and priorities!  Reach out to us today. How can I get started with a Home Equity Loan? ...
  7. Other Correspondence

    Other Correspondence PO Box 4638 Englewood, CO 80155 Designated Address for Notices of Error & Information Requests PO Box 3398 Englewood, CO 80155
  8. How to Enroll

    You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to  Escrow statements plus other routine servicing communications,  check the Email box and...
  9. Are all loans eligible for recast?

    Not all loan types are eligible. Under the current government rules, recast is not an option for USDA (RHS), VA and FHA loans.    To qualify for a recast, the following must apply:  Conventional loan (other types including USDA (RHS), VA, and FHA...
  10. Keeping Track of Your Escrow Activity

    How can I see my escrow account activity? As your mortgage partner, we strive to make it easy to view and understand your escrow activity. We provide 24/7 access to track your escrow balance, deposits, and disbursements online, plus other easy ...