Popular Articles

  1. Learn more and get started

    Who can tell me more? Our knowledgeable Direct Lending team is eager to help you navigate the options and carve a path forward based on your personal goals and priorities!  Reach out to us today. How can I get started with a Home Equity Loan? ...
  2. Property Taxes

    Property Taxes – Escrow If you have an escrow account set up to pay your property taxes and receive a bill from your taxing authority, please send a tax copy at your earliest convenience: Property Taxes – Non-Escrow If you do not have an escr...
  3. FAQs: Can I cancel my mortgage insurance?

  4. Home Equity Loan basics

    What is a Home Equity Loan? In short, it’s a type of loan secured by the equity in your existing, mortgaged property. You receive one lump sum of money at closing and repay it over a fixed period, with a fixed rate, on a fixed monthly payment. ...
  5. Other Correspondence

    Other Correspondence PO Box 4638 Englewood, CO 80155 Designated Address for Notices of Error & Information Requests PO Box 3398 Englewood, CO 80155
  6. Paying Off Your HELOC

    How can I close my HELOC? To permanently close your account, follow these steps: Request a payoff quote through our website or app, by phone or by email.  Pay off the entire balance. Sign and return an authorization form  to close your accou...
  7. Can I pay down my principal to reduce my monthly payments?

    We love making homeowners happy—and what better way than to help you save money throughout the life of your loan?  If you want to lower your monthly mortgage payment and have the means to make additional payments toward your loan principal, a mort...
  8. What is a mortgage recast?

    A recast involves making one or more voluntary payments to reduce your loan principal by $10,000 or more and reamortize your unpaid balance over the remainder of your loan term. In other words, your monthly principal and interest payment will be rec...
  9. Are all loans eligible for recast?

    Not all loan types are eligible. Under the current government rules, recast is not an option for USDA (RHS), VA and FHA loans.    To qualify for a recast, the following must apply:  Conventional loan (other types including USDA (RHS), VA, and FHA...
  10. Who We Are

    Congratulations on your recent closing! We are happy to continue serving you. Our goal is to make homeownership easy and convenient, every step of the way  As your loan servicer, you can expect us to:   Send statements. Receive and app...