Popular Articles

  1. Mail a Payment

    Questions about how and where to make payments? Check out Ways to Pay for a variety of options online, by phone, and by mail.  Mail a Payment: PO Box 660217 Dallas, TX 75266-0217 Overnight & Payoff Funds: 10800 E Geddes Ave, Suite 100 En...
  2. Disaster Assistance

    I am having trouble making mortgage payments due to a disaster. What can I do?  If a recent disaster has affected your ability to conduct normal financial business, we understand this may result in late or missed mortgage payments. We are here t...
  3. Paperless Statements

    Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You will ...
  4. Intro

    A Home Equity Line of Credit (HELOC) is a type of second mortgage that provides access to the equity in a home on an as-needed basis, often with a variable interest rate. The  home is used as collateral against the line of credit.  Similar to a...
  5. Looking to Reduce Your Payment?

    We love making homeowners happy—and what better way than to help you save money over the life of your loan? If you are looking to reduce the amount of your monthly mortgage payment, options may be available for your mortgage. Browse our FAQs below ...
  6. Eligibility

    Will I qualify for a Home Equity Loan? Typically, lenders will consider factors such as your credit score, debt-to-income ratio, amount of equity in the property, and loan-to-value ratio when determining eligibility and terms. Generally, the bett...
  7. User Terms

    Subservicing Notice: Cornerstone Servicing, a division of Cornerstone Capital Bank, SSB,  has an agreement with    to provide the day-to-day servicing of your loan. These terms apply to your use of the Cornerstone Capital Bank, SS...
  8.  Welcome!

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  9. Recast FAQs

    Will a recast lower my monthly mortgage payment?  If your loan is eligible, recasting your loan may be an option to lower your payment as an alternative to refinancing. A recast typically involves making a one-time payment to reduce your loan p...
  10. Homeowners Insurance

    What is homeowners insurance? Homeowners insurance, also known as hazard insurance, is a policy that covers damages to your home, your belongings and accidents as outlined in your policy. Is homeowners insurance required at closing? Yes, proo...