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Last Updated: 01/07/2025
in Homeowners Contact Us
We’re just a call or click away! Any time you have questions or need help, we’re happy to serve you! Here are a few ways to reach us: Are you having trouble making payments? As your mortgage partner, we are here to help if you are facin...
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Last Updated: 01/07/2025
in Homeowners Contact Us Home Insurance If you have a new insurance policy, please send the new policy documents to us as follows: Online (it’s quick and easy!): By mail: ISAOA / ATIMA PO Box 961254 Fort Worth, TX 76161 If you have an escrow account set up to ...
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Last Updated: 08/03/2023
in Homeowners Newly Closed Loans Your browser does not support HTML5 video. ...
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Last Updated: 09/20/2023
in Homeowners Lower My Payment We love making homeowners happy—and what better way than to help you save money over the life of your loan? If you are looking to reduce the amount of your monthly mortgage payment, options may be available for your mortgage. Browse our FAQs below ...
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How are HELOC payments calculated?
Typically, HELOC payments are calculated based on the interest rate, outstanding balance, amortization term and interest calculation methods as described in your HELOC agreement. HELOCs typically have two...
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Last Updated: 05/04/2023
in Homebuyers Insurance What is homeowners insurance? Homeowners insurance, also known as hazard insurance, is a policy that covers damages to your home, your belongings and accidents as outlined in your policy. Is homeowners insurance required at closing? Yes, proo...
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Last Updated: 08/02/2023
in Homebuyers
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Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You will ...
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What can I use my HELOC for? You can use your HELOC funds for various purposes, such as home improvements, repairs, consolidating higher interest rate debt, or other financial needs. Can I access my HELOC information online? You can manag...
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How do I draw money from my HELOC account? We offer a few convenient options: Online: Log in to our website or app to initiate an ACH draw/advance to transfer funds to your designated bank/deposit account. Phone: C all our customer ser...