Updated Articles

  1. Payments and Payoffs

  2. Tax Deductions

    How can my Form 1098 help with tax deductions? This statement reports the total mortgage interest paid on your loan during the year. Generally, homeowners may be able to deduct mortgage interest from their taxes owed to the IRS. For information...
  3. Accessing Statements Online

    Where can I find my tax statement online? 2024 year-end statements will be provided by January 31, 2025. When your statement is available, log into our website or app, go to Documents , and expand the Taxes section. Click the link to your stat...
  4. Year-End Statement Basics

    What year-end statement should I expect from you? Depending on your account activity last year, you may receive the following IRS Form from us: Form 1098: Reports interest we received on a mortgage. Form 1099-C: Reports when a debt is cancel...
  5. Receiving My Statement

    When and how will I receive my year-end statement? Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 27, 2024, we will notify you by email when your statement is available online ...
  6. General

    What can I use my HELOC for? You can use your HELOC funds for various purposes, such as home improvements, repairs, consolidating higher interest rate debt, or other financial needs.  Can I access my HELOC information online? You can manag...
  7. Draws/Advances

    How do I draw money from my HELOC account? We offer a few convenient options:  Online: Log in to our website or app to request an ACH advance to transfer funds to your deposit account. By check: Use the checkbook we have provided for y...
  8. Intro

    A Home Equity Line of Credit (HELOC) is a type of second mortgage that allows you access the equity in your home on an as-needed basis at a variable interest rate. Your home is used as collateral against your line of credit.  Similar to a cred...
  9. Claims

    What do I need to do if my home has been damaged? Here’s what you need to do first:   Contact your hazard insurance company to file a claim.   Call us at  833.253.1133 , and w e'll let you know what information is required to d...
  10. Claims

    What do I need to do if my home has been damaged? Here’s what you need to do first:   Contact your hazard insurance company to file a claim.   Call us at  833.253.1133 , and w e'll let you know what information is required to d...