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Last Updated: 10/07/2024 
in Homeowners  Year-End Statements  
					
  I have other questions about year-end tax statements. Whom should I contact?   If you have questions specific to taxes and deductions, reach out to the experts. Consult a qualified tax advisor, contact the IRS at 1-800-829-1040, or visit  IRS.gov...
				 
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  Why did my payment change?   When your taxes and/or insurance bills change from year to year, it may be necessary to adjust the amount you are paying into your escrow account, too.   Reasons your expenses changed may include:    Insurance:  Changes...
				 
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  I have a new homeowners insurance policy. Do I need to send it to you?   Yes, you need to inform us of any changes in your insurance policy. You can send your new policy to us online at   . It's quick and easy! Alternatively, you can fax the policy...
				 
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  I just received a property tax bill and have an escrow account. Do I need to send it to you?   Yes, if you have an escrow account set up for your property taxes and you have received a tax bill, please  email a copy to us  so we can ensure timely p...
				 
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Last Updated: 07/30/2024 
in Homeowners  Online Access  
					  What should I do the first time I log into my account?   Once you’re logged into your account, you can:     See an overview of your loan  , including balance, interest information, payoff date, escrow details, payment history, and more. Go to  My L...
				 
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Last Updated: 07/23/2024 
in Homeowners  Year-End Statements  
					
  How can my Form 1098 help with tax deductions?   This statement reports the total mortgage interest paid on your loan during the year. Generally, homeowners may be able to deduct mortgage interest from their taxes owed to the IRS. For information...
				 
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Last Updated: 07/23/2024 
in Homeowners  Year-End Statements  
					  Where can I find my tax statement online?   2024 year-end statements will be provided by January 31, 2025. When your statement is available, log into our website or app, go to  Documents , and expand the  Taxes  section. Click the link to your stat...
				 
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Last Updated: 07/23/2024 
in Homeowners  Year-End Statements  
					
  What year-end statement should I expect from you?   Depending on your account activity last year, you may receive the following IRS Form from us:   Form 1098: Reports interest we received on a mortgage.  Form 1099-C: Reports when a debt is cancel...
				 
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Last Updated: 07/23/2024 
in Homeowners  Year-End Statements  
					
  When and how will I receive my year-end statement?   Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 27, 2024, we will notify you by email when your statement is available online ...